Measuring Customer Satisfaction

Customer Satisfaction Market Research

“Our own research confirms time and time again that the quality of customer service outweighs almost any other issue in today’s marketplace. For this reason many organisations build their businesses around the service they deliver and it has become their key competitive advantage.”

At Business Blueprints we are able to create bespoke customer satisfaction market research including mystery shopping programmes for effectively measuring customer satisfaction and tracking ongoing customer satisfaction throughout even the largest and most complex organisations. This helps to improve standards and service and therefore sales. See our case study

Interested in how we can help you or to find out more, contact us now, or phone us on 01273 684714.

© 2012 Business Blueprints Ltd. Market Research Consultants specialising in shopping centre & restaurant market research & surveys.

"Business Blueprints really engage with our business and share a deep understanding of our goals".

Mike Evans, Head of Consumer Marketing, Land Securities